All Ink Isle laser toner cartridges are guaranteed for one year from the date of manufacture. Ink Isle will replace the cartridge or refund the full purchase price of any cartridge found to be defective.

The said manufacturer also warrants that, subject to conditions stated below and under normal use, that their toner cartridges will not cause damage to any laser printer/fax machine. If a defect in an Ink Isle toner cartridge causes a printer/fax machine to fail, the manufacturer will reimburse the customer for any reasonable amount for all service.

This warranty is dependent upon the customer providing the manufacturer with satisfactory evidence that the equipment failure was due to a defect in an Ink Isle cartridge, by providing the manufacturer with the toner cartridge, as well as a written statement on the service company’s letterhead, dated and signed by the company’s field sales or service representative.

This liability hereunder shall be limited to replacement or reimbursement as provided above. This warranty is exclusive, and in lieu of all other warranties of merchantability and fitness for a particular purpose.

The shipper is responsible for loss of merchandise during shipping and insurance claims must be handled by the shipper.

Please note: If you ordered a wrong product and want to exchange it, you will be responsible for the shipping cost and 15% restocking charge. Also the cartridges must be returned to us in its original packaging and the cartridge unused.

All returns require a Return Merchandise Authorization (RMA). Click here to request a RMA.